Change Database Connect Credentials to AD Accounts

Document ID : KB000100171
Last Modified Date : 05/06/2018
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Issue:
DBA team is asking for us to change the account that our SDM instance uses to connect to SQL. They want to move from Local DB account to an AD account. Is this supported? 
Environment:
USRD/CMDB 12.9, 14.1, 17.1 on Windows/Unix/Linux 
Cause:
For easy  maintenance, system administrators/DBA sometimes would like to change the Service Desk/CMDB database connection credentials from local DBMS ones to AD ones.  
Resolution:
Currently this is not supported. That is, only the local DBMS user ids can be used for Service Desk/CMDB to connect to database.