CEM - SOI integration checklist

Document ID : KB000045593
Last Modified Date : 14/02/2018
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Question:

CEM - SOI integration checklist

Answer:

1. Verify the APM Connector configuration:

Go to the C:\Program Files (x86)\CA\SOI\resources\Configurations folder
Open APM_<introscope_ip>.xml
Check the below properties:
- EMHost= is the IP address or fully qualified name of the MOM / Standalone EM. In this example: 192.168.101.130
- EMSNMPHostIPAddress= is the IP address or fully qualified name of the MOM / Standalone EM
- EMSNMPBindAddress= is the IP address or fully qualified name of the APM connector server. In this example: 192.168.101.189
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2. Enable TRACE logging:

Go to C:\Program Files (x86)\CA\SOI\resources\Configurations\log4j\
Open APM_log4j.xml
Change Logger level from INFO to TRACE:
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restart the SAM windows integration service
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3. Put activity in your application, in this example: Weblogic Medrec application

4. Validate the communication between the Enterprise Manager and the APM connector:

Go to the APM Connector server
Open the C:\Program Files (x86)\CA\SOI\log\APM_connector.log, you should see the below messages indicating that agent, BS, BT and defects are being discovered automatically.

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5. Make sure the CEM data has been imported into SOI.

Go to the SOI console, click Tools > Import, select the EnterpriseManager instance, click Import.
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Make sure the appropiate Business Services have been imported.
In the below example, the below 2 Business Services have not been imported, we moved them to the right hand side and click OK

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6. Verify the results:

Business services, business transactions and generated defects (alerts) are displayed.

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Check the above populated alert in the CEM console:

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