CDM Top Processor alarm is not working

Document ID : KB000005736
Last Modified Date : 14/02/2018
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Issue:

When attempting to configure the cdm probe to show the top processors on high CPU Usage we are receiving the old "CpuError" alarm. This alarm does not include the top process information.

Resolution:

On upgrade, you may not have the new alarm messages which include top processes. Please confirm if the following alarm definitions are listed in the cdm.cfg.

If they are not, add them between the <messages> sections.

   <CpuErrorProcesses>
      text = Average ($value_number samples) total cpu is now $value$unit, which is above the error threshold ($value_limit$unit).Top Processes $processes
      level = major
      token = cpu_error_processes
      i18n_token = as#system.cdm.avrg_total_cpu_above_err_threshold_proc
   </CpuErrorProcesses>

   <CpuWarningProcesses>
      text = Average ($value_number samples) total cpu is now $value$unit, which is above the warning threshold ($value_limit$unit).Top Processes $processes
      level = warning
      token = cpu_warning_processes
      i18n_token = as#system.cdm.avrg_total_cpu_above_warn_threshold_proc
   </CpuWarningProcesses>

 

If they are available, we will need to set the CDM Cpu Active alarm.

To do so, open up the cdm probe.

In Setup > Message definitions click the CPU sub tab.

For High threshold be sure that the alarm is CpuErrorProcesses. For the Low threshold, insert CpuWarningProcesses.

CpuUsageKB.PNG

 

Additional Information: