cdm probes do not send alarm on Memory

Document ID : KB000006173
Last Modified Date : 14/02/2018
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Issue:

The cdm probe don't generate alert when the Memory consumption passed the threshold. 

Even when trying to generate an alert playing with thresholds 

Interval is 1 

Samples is 1 

critical threshold is 1 for both Total Memory and Physical memory

Environment:
cdm probe 5.80
Cause:

For any reason the memory alarm was set to Active=no in the cdm.cfg

Resolution:
  • Do a raw configure of the cdm probe and change memory - alarm - active = no to yes
  • Or edit the cdm.cfg on that robot at C:\Program Files (x86)\Nimsoft\probes\system\cdm

and search for <memory> and change under    <alarm>

      active = no

to

      active = yes

  • restart cdm probe