CDM probe not starting on some servers

Document ID : KB000007555
Last Modified Date : 14/02/2018
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Issue:

The CDM probe is not starting and has a "Max Restarts" error in the cdm log file. The CDM probe use to work on these servers.

 

If you set the controller to log level 5 and restart the robot you will see the following line

Controller: Can not start cdm, start after probe not enabled (cluster)
Environment:
Unified Infrastructure Manager 8.0+CDM 5.x+
Cause:

If the cluster probe is installed on the same machine as CDM, the cluster probe must be activated first.

Resolution:

Simply activate the cluster probe.

If you no longer need the cluster probe, uninstall it through the Infrastructure Manager or Admin Console GUI.