CDM probe disk alerts are getting closed in UIM automatically and new duplicate alerts are created

Document ID : KB000093108
Last Modified Date : 26/04/2018
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In our UIM console the CDM probe disk alarms are getting closed when a probe is restarted.

In the NAS console the alarm close message is displayed as:  Disk clear - C:\ available again.

"Disk clear - <disk:> available again" is an example of the message format. This results in duplicate help desk tickets getting generated.

cdm disk alarm close message
- CDM probe 6.30
- UIM 8.5
This is caused by a restart of the CDM probe because by default it clears the disk alerts during startup.
To correct this behavior you need to be at the 6.30 version of the CDM probe.

Then you need to enable the key "skip_disk_clear_on_restart" and set it to yes under the setup section of the probe, using the raw configuration option for the CDM probe.