CDJ process fails due insufficient memory

Document ID : KB000087277
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
The universe.log shows the errors below: we do not process the request and disconnects the client on socket 77
Patch level detected:Dollar Universe 6.3.00
Product Version: Dollar.Universe 6.3.01

Description :CDJ engine stops due insufficient memory which in turn can bring down the entire Dollar Universe process.
Environment:
OS: IBM AIX
Cause:
Cause type:
Configuration
Root Cause: The CDJ server may fail with the error message in the universe.log. It means that the memory allocated is not enough for the number of records to be displayed.
Resolution:
Increase the CDJ thread stack sizeand UNI_AIX_LDR_CNTRL_MAXDATA_CDJ


-From UVC> Node Settings > Advanced settings please update the parametes as below:
CDJ memory limit (AIX only) 2 GB
CDJ thread stack size (Kb) 256
- Restart Dollar Universe

Fix Status: No Fix

Additional Information:
Workaround :
N/A