CCR Login Permissions Error

Document ID : KB000043979
Last Modified Date : 14/02/2018
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Issue:

 

Unable to login to CCR. The permissions error Server Error in '/npc' Application.

 

Required permissions cannot be acquired.

 

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information.

 

Environment:

CCR 1.5

 

Cause:

IIS services  started with a user that does not have proper permissions.

 

Resolution:

In IIS Manager, click on the Application Pools page. Click on the Advanced Settings for the Applications (NPC, SingleSignOn, VMware, WAAS). Select the ... button to use LocalSystem identity instead of ApplicationPoolIdentity. Restart IIS service.