CCITCP/CCITCPGW/CCILGR cannot be managed by OPSMVS SSM (Stateman).

Document ID : KB000020115
Last Modified Date : 14/02/2018
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Description:

This document will detail why OPSMVS SSM cannot start/stop the CCITCP, CCITCPGW, and/or CCILGR tasks. It will also discuss actions to take in case OPSMVS SSM is already involved.

Solution:

ENF must control the startup and shutdown of the CCITCP, CCITCPGW, and/or CCILGR tasks. This is because ENF and its internal CAICCI subtask establishes a relationship with these tasks, along with the passage of necessary execution time data during startup. CA-OPS/MVS SSM interferes with the establishment of this relationship and prohibits the passage of data. Additionally ENF/CCI handles the "state" management of these CCI tasks, ensuring that if they terminate they will be properly restarted. For these reasons, if you use OPS/MVS Stateman (SSM), the CCITCP, CCITCPGW, and/or CCILGR tasks must be excluded from it's monitoring table.

To adjust the monitoring table, log into OPSVIEW panel 4.11.2. Adjust the CCI tasks to be mode Passive (or Inactive) and Restart ENF.
Please refer to the OPS documentation for additional information regarding SSM, or contact your CA-OPS support representative.