CAUAJM_E_50026 ERROR: autoping WAS NOT SUCCESSFUL

Document ID : KB000006350
Last Modified Date : 14/02/2018
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Issue:

CA WAAE Scheduler and Application Server communication with the System Agent 11.3 fails.

After a job failed to run, the autoping command was used to check communication with the Agent, autoping returns:

CAUAJM_E_50026 ERROR: autoping WAS NOT SUCCESSFUL

Environment:
System Agent: 11.3 ( on Windows)WAAE Scheduler: 11.3.6
Cause:

Using autorep -m <machine name> displayed the machine definition with a  port number that was different than the communication.inputport value in agentparm.txt.

Resolution:

The port numbers in the machine definition and agentparm.txt must match.

The machine definition was updated with the port number used in the agentparm.txt.  

After the change, autoping was successful and the job was able to run successfully.