CAUAJM_E_18409 Unable to load Oracle client libraries <libclntsh.so: wrong ELF class: ELFCLASS64>

Document ID : KB000004184
Last Modified Date : 14/02/2018
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Issue:

When we start the application server and/or scheduler services, they do not stay active. In the as_server and/or event_demon logs, we see the following error:

 CAUAJM_E_18409 Unable to load Oracle client libraries <libclntsh.so: wrong ELF class: ELFCLASS64>

Environment:
CA Workload Automation AE r11.3.5+
Cause:

1. You are using a 64-bit database but no database client

2. You are using a 64-bit database with a 64-bit database client

3. You are using a 64-bit database with a 32-bit database client but the path to the database client is not in your LD_LIBRARY_PATH (or LIBPATH) environment variable

Resolution:

To use CA Workload Automation AE with a 64-bit database, you must use a supported 32-bit database client because Autosys is a 32-bit application. The path to that database client must be added to your operating system's library path:

LD_LIBRARY_PATH (Linux)

LIBPATH (AIX)

SHLIB (HP-UX)

PATH (Windows)

Additional Information:

Click here for more information on how to Configure Autosys to Use a 64-bit Database.