Catalyst connector 3.4.1 installation error on Windows 2012 server

Document ID : KB000032450
Last Modified Date : 14/02/2018
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Problem:

We have a requirement to install CA Catalyst r3.4.1 and SCOM Connector version 4.2.00 on a Windows 2012 R2. While installing CA Catalyst r3.4.1 installer on windows 2012 R2 OS we get following error :- 

Installer User Interface Mode Not Supported:- 

The installer cannot run in this UI Mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The valid UI modes identifies are GUI, Console an Silent. 

 

Environment:

Windows 2012 R2

Catalyst Container 3.4.1

 

Resolution:

1) Please change the compatibility mode to Windows 7 as shown in the below screenshot for \Disk1\InstaData\Windows\VM\Install.exe binary.

11.jpg

 

2) Then right click on ‘\Disk1\catalyst_install.bat’ file -> select 'Run as Administrator' as shown in the below picture

12.jpg

3) Now, the installer executes and installs the catalyst container