Catalog EventRuleAction(ERA) question

Document ID : KB000112070
Last Modified Date : 24/08/2018
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Question:
We found a E-R-A "When note with attachment(s) is edited in Service Catalog request". This implies that you can attach files on notes? We are not aware of this.
Environment:
Windows
Answer:
This appears to be a 'textual' issue.

The message being send reads: "A Note is edited in the request $request_name$ ($source_id$)".
So, this concerns ONLY a note being processed and is not related to an attachment being included in a note.
Which appears impossible, by the way.