CA-Scheduler DISPLAY XPLAT shows a node as ERR. What could be wrong?

Document ID : KB000055741
Last Modified Date : 14/02/2018
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CA-Scheduler is trying to contact the node, but CAICCI has returned an error. Use the following steps to try to resolve the problem.

  1. Make sure the target node is active.
  2. On the target node, issue a PING command to the OS/390 system to verify that TCP/IP can reach it.
  3. On OS/390, issue a PING command to the target node to verify that TCP/IP can reach it.
  4. On the target node, issue the command "CCII nodename" where nodename is the CAICCI name of the target node. If you get a response similar to "errors <8> <6> <0> from inquiry", then CAICCI is not active on the target node. Issue the command "CCICNTRL START RMT". Otherwise, look for a line that reads:
    Oid(nodename,SUBMITC Server) Did( , ) type(L)
    If the line is not found, then workload agent is not running. Issue the command "UNICNTRL START SCH".
  5. On OS/390, submit the following job step:
    // EXEC PGM=CAXPINQU,PARM='nodename'
    //STEPLIB DD DISP=SHR,DSN=CA-XPS library
    //PRINT DD SYSOUT=*
Look for a line that reads:
#nodename SUBMITC Server REMOTE ACTIVE 18

If not present, then CAICCI on OS/390 is not aware of the CAICCI applications available on the target node. Try recycling CAICCI on the target node (CCICNTRL STOP RMT followed by CCICNTRL START RMT).

If the problem is still not resolved, turn on a CA-Scheduler trace and contact CA-Scheduler support.

To turn on the CA-Scheduler trace, run the following job step:
// EXEC CAJUTIL0
//SYSIN DD *
CAISUPT SET=30
//

To turn off the CA-Scheduler trace, run the following job step:
// EXEC CAJUTIL0
//SYSIN DD *
CAISUPT RESET=30
//

Make sure your CA-Scheduler started task has a CAIJSNAP DD SYSOUT=* statement.