CAS9180S - CPU 0268E0 REQUIRES AN LMP KEY TO RUN PROD (3M)

Document ID : KB000021899
Last Modified Date : 14/02/2018
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Symptoms: 

CAS9180S error at VSE sites may contain unfamiliar product codes. One example is (3M). It may not be obvious how to uninstall these products at a VSE site.

Environment:  

This can occur in a VSE environment running CA IDMS.

Cause: 

This error is issued when an LMP key has expired.

Resolution/Workaround:

For VSE, the product code on message CAS9180S may be unfamiliar, as there are some codes known only to CASAUTIL. If the CAS9180S is for a product that is no longer being used at the site, or a product for which the license has expired, it can be uninstalled.

For product 3M, which is the CASAUTIL code for CA IDMS Performance Monitor at a VSE shop, two steps are required to uninstall it:

  1. Edit member CALMPKEY.A and remove the Perfmon entry, which should look like this: 
    Prod(3M) Date(31OCT10) CPU(SITE-****/204317) LMPCODE( 
  2. Rename or delete phases PMONCROL and PMONCIOD

 

Once these steps are completed, the CAS9180S for product (3M) should no longer be produced.