Capturing Desktop Client and Plugin Logging

Document ID : KB000047945
Last Modified Date : 14/02/2018
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Description:

ArcotOTP Desktop client is used for generating ArcotOTP OTP and logs will help us in finding the cause of the problem in a problematic scenario. Desktopclient uses Plugin to store the ArcotOTP's or ArcotID's permanently. Below steps will highlight to capture the logs

Solution:

Desktop Client Logging

  • Add the argument aotplog to the URL:

    • aotplog=console

    • aotplog=URL

e.g. file:///C:/Program%20Files%20%28x86%29/CA/arcot/OTPDesktop/html/index.html?aotplog=console&aotplog=URL

Plugin Logging

  • Plugin sends its log messages to the Desktop Client.

  • To capture startup messages in the plugin use file based logging:

    set authminderlog=C:\debug.txt

    "c:\Program Files (x86)\Mozilla Firefox\firefox.exe"

e.g. Create an environment variable name authminderlog and give the value as C:\debug.txt . Launch the Desktop client and all the plugin logs will start writing into debug.txt file.