CAPAM client download button grayed out after 3.2.2 upgrade

Document ID : KB000117323
Last Modified Date : 12/10/2018
Show Technical Document Details
Introduction:
After upgrading to CAPAM 3.2.2 the CA PAM client download button grayed out. All the setting to enable the CAPAM Client have been verified.:
Settings/Global settings has Client Settings Enabled, Distribution Method set to Internet and the box for Download Button on Login Page is checked.
Environment:
CAPAM 3.2.2 post-upgrade
Instructions:
With all the settings verified, you should:
1- Uncheck the box for Download Button on Login Page and save the settings.
2- Check the box again and save the settings again.
3- Clear browser cache
4- Go to your CAPAM url or IP address and the Download Client button will not be greyed out.