Can't see connector details on the Administration tab

Document ID : KB000007912
Last Modified Date : 14/02/2018
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Issue:

I can't see\change any detail on the connector details on the administration tab since in doesn't show anything.

Environment:
SOI 4.0 SOI 3.3
Cause:

This can occur when there are network problems between the UI and Manager servers.

 

Check the ..\SamUI\logs\soiuis-debug. log for the following message

 

ERROR [AdminUI GetConnectorConfig 3] exceptions.ExceptionUtil.exceptionConv(46) - MsgBus :Connection refused: connect
javax.jms.JMSException: Connection refused: connect

 

 

 

Resolution:

Ensure that the short name, FQDN and IP address resolution between the UI and Manager servers.