Can't see connector details on the Administration tab

Document ID : KB000007912
Last Modified Date : 14/02/2018
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I can't see\change any detail on the connector details on the administration tab since in doesn't show anything.

SOI 4.0 SOI 3.3

This can occur when there are network problems between the UI and Manager servers.


Check the ..\SamUI\logs\soiuis-debug. log for the following message


ERROR [AdminUI GetConnectorConfig 3] exceptions.ExceptionUtil.exceptionConv(46) - MsgBus :Connection refused: connect
javax.jms.JMSException: Connection refused: connect





Ensure that the short name, FQDN and IP address resolution between the UI and Manager servers.