Can't Create new UMP User Accounts with UMP set to email address login

Document ID : KB000006568
Last Modified Date : 14/02/2018
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After configuring UMP to accept e-mail addresses instead of usernames for login, by configuring the file to "" instead of the original "", you cannot create new Account Contact users in the Account Admin portlet.


The portlet will throw an error that the First Name and Last Name fields are required, but you will not be able to access these fields and they will not accept text input.

UIM/UMP 8.5.1

This is the result of an issue with the AccountAdmin portlet.

A hotfix ( is available which resolves this issue.

The hotfix and instructions for installation can be obtained at the UIM Hotfix Index Site.