Cannot view Experience Card statistics from a custom period more than 24 hours

Document ID : KB000099827
Last Modified Date : 04/06/2018
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Introduction:

Use  "experience view" and select custom range on timeline, 

- The timerange will be set to maximum a 24 hours period, even when a bigger time window is selected. 
- we are able to view data for last 24 hours or a past day 24 hours.
- Team center cannot provide data for a period greater than 24 hours, for example for 48 hours in the past two days.

Is this a limitation? 

 

Environment:

APM Version is 10.5.2.52 Build 991603

Instructions:
It is limitation. Even if experience view looks simple it has to calculate a lot of data.
For example 1000 experiences, 24 hours -> 200MB of just metric data.
Last 24 hours are cached, but older ones become very slow, because it has to be loaded from disk.
It is limitation and currently not possible  that is something we need to better document