Cannot synchronize device life cycle state from Spectrum

Document ID : KB000005899
Last Modified Date : 14/02/2018
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When a device is deleted in CA Spectrum, the device is not receiving the Retired state in CA Performance Management. It remains in an active state.

CAPM 3.0Spectrum 10.1.1

Spectrum patch requirement


Please refer to the CAPM compatibility matrix here: Compatibility Matrix.  Depending on the version of CAPM and Spectrum you will need to apply a ptf patch in your Spectrum environment for the life cycle state updates to work

Additional Information:

To get a ptf patch for Spectrum you will need to open a case with the Spectrum team

Note:  Spectrum 10.2 should support the life cycle state change feature out of the box