Cannot start CA Business Intelligence after installing as non root user

Document ID : KB000118615
Last Modified Date : 29/10/2018
Show Technical Document Details
Issue:
Cannot stop/start CA Business Intelligence using stopServers.sh/startServers.sh after installing as non root user.

Error:
su: Permission denied
Environment:
CA Business Intelligence Jaspersoft 6.4.3
Cause:

When running the startServers.sh/stopServers.sh the script runs su to the database user. When installing as non-root the database user is the user running the script.

 

Resolution:
Aquire permissions to su back to the user running the product.