Cannot Search by Primary Role on the Capacity Tab Portlets

Document ID : KB000103026
Last Modified Date : 21/06/2018
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Question:
Why are no records returned when I filter for a Primary Role on the Role Capacity Histogram portlet under the Capacity tab under Resource Planning?

However, if we clear the filter, there is data for the roles we are searching for.
Answer:
The portlet returns data for roles and roles do not have the ability to have a Primary Role. 

The Role Name filter parameter should be used when filtering on this portlet instead.