cannot record e2e_appmon script "Check that the WTBho add-on is enabled"

Document ID : KB000033989
Last Modified Date : 21/02/2019
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e2e_appmon Script cannot be recorded.
using IE, after the steps are recorded the following pop-us is seen:
Error: "Check that the WTBho add-on is enabled"
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And the steps are not written in the script.

The WTBho add-on must be enabled.
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2. Event though the WTBho add-on is enabled, this issue will also occur if Enable third-party browser extensions is NOT checked in IE:
Goto IE>>Settings>>Internet Options>>Advanced>>Under browsing>> Check the "Enable third-party browser extensions".

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After enabling this option the script can be recorded correctly