After uninstalling 17.1 Rollup1 from control panel , attempt to re-install 17.1 Rollup1 , it will not install . The patch installer thinks 17.1 Rollup1 patch already installed
Service catalog 17.1 , 17.1.1
For 17.1 Rollup 1 patch ( i.e. 17.1.1 ) , when you uninstall it , you will not only go to Control Panel -> Programs -> Uninstall Program to uninstall it from catalog server , but also need to clean it up in MDB via DBCleanupUtility tool in 17.1 Rollup1 patch installation image.
1. go to < SM 17.1 Rollup1 patch Installer Home>\DBCleanupUtility, doouble click DBCleanupUtility.bat to invoke the utility
2. go through the screenshot below :
Note: for "Enter product name to be uninstalled : " , you need to enter ProductUpdates
for "Enter product to cleanup updates:(sdm,slcm,itam.xflow,uss,chatserver,searchserver): " , you need to enter slcm ( for catalog )