Cannot login to Jaspersoft with a UIM user

Document ID : KB000008994
Last Modified Date : 14/02/2018
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Issue:
  • I have installed and configured the cabi_external probe successfully and the user synchronization job has completed successfully.
  • I am unable to login directly to the JasperSoft server using the synchronized UIM users
Cause:
  • The user synchronization job creates users in JasperSoft but not passwords.
  • These users can access the CABI dashboards in the UMP via the cabi portlet.
    • If they are Nimbus users they have access to all data.
    • If they are account contact users they have access to the data for their account.
  • The portlet (via the probe) logs into JasperSoft with the superuser account and then impersonates theĀ user logged into UMP to create the dashboard with data relevant to that user.
    • As the synchronized users do not have passwords they cannot login directly to the JasperSoft server
  • This is documentedĀ here.
Resolution:
  • Login to the JasperSoft Server as superuser and add a password to the synchronized users you wish to be able to login directly to the JasperSoft server.