Cannot log into Jasper as superuser

Document ID : KB000125679
Last Modified Date : 01/02/2019
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Issue:
Cannot log into Jasper as superuser
Environment:
Spectrum integrated with Jasper
Resolution:
Check to see if you have set "spectrum" as the Organization when logging into Jasper. If so, remove "spectrum" as the Organization. The superuser user in not a member of the "spectrum" Organization.