Cannot log in with "masteradmin" and "master1234!" after an AXA 16.4 H1 installation on CentOS.

Document ID : KB000006832
Last Modified Date : 14/02/2018
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Issue:

AXA 16.4 H1 on CentOS has been installed successfully with errors.  We can bring up the AXA login screens, but the user cannot log in with "masteradmin" and "master1234!".

Environment:
CentOS Postgres database
Cause:

 A non-root user was used to log into CentOS.  

Resolution:

 1.) Run cleanup.sh; remove the folder "axa-1641-hf1".

 2.) Log out and log back into CentOS using ROOT.

 3.) Re-run the installer.

Additional Information:

 The AXA installer should not require a ROOT login.  The issue will be fixed in upcoming release.