Cannot export reports to local disk

Document ID : KB000005130
Last Modified Date : 14/02/2018
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Issue:

When attempting to export BOXI reports to the local Linux filesystem the following error is received:

destination directory error.[CrystalEnterprise.DiskUnmanaged] [cannot rexec cp]

Environment:
Spectrum 10.x BOXI 3.xBOXI 4.x
Cause:

This issue is caused by BOXI not being able to access the rexec application installed on the BOXI server to copy the report to the local system.

Resolution:

Remove the rexec program from the Red Hat system and reinstall.

Additional Information:

Spectrum 10.x 

BOXI 3.x

BOXI 4.x