Cannot create new jobs in WCC Quick Edit tab.

Document ID : KB000004869
Last Modified Date : 14/02/2018
Show Technical Document Details
Issue:

When trying to create a new job in WCC by pressing the 'Create' button in the Quick Edit tab, instead of getting a list of available object types, the following error is generated:

Error: E180011 Login failed using: User=ejmcommander Password=<hidden>.

Environment:
WCC 11.3.x, 11.4, UNIX/Linux/Windows
Cause:

The problem is caused by invalid user being specified in the WCC Credentials tab. Only the following user was present in the Credentials tab:

_MONITOR_:username@hostname

Resolution:

Add a valid user/password without the '_MONITOR_' prefix to the WCC Credentials tab for the affected WAAE server. For example:

username@host

The above user needs to be present in the autosys_secure users@host setting.

After adding and validating the user, the E180011 error should no longer be generated when trying to create a job in the WCC Quick Edit tab. 

 

 

 

Additional Information:

See also technical documents TEC1809413 and TEC1909323.