Cannot create Global Collection (GC) topology views in Spectrum using UIMHost devices

Document ID : KB000005683
Last Modified Date : 14/02/2018
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Issue:

After integrating Spectrum 10.1.2 with UIM, when Global Collection topology is accessed, there are UIMHost models that are not shown when they have been added previously to a GC. However, they are in the list view. All other SNMP devices show up correctly.

Environment:
Spectrum 10.1.2
Cause:

When creating the Topology model, Spectrum is expecting an attribute format of MACAddress but the data is in Octet string

Resolution:

Patch Spectrum_10.01.02.PTF_10.1.228 has been created to resolve this. This patch is also to be incorporated into the Spectrum 10.2.1 release.

If you encounter this problem, please contact CA Support for the patch and install instructions.

Additional Information:

Defect Ticket #: DE266095