Cannot create a deployment for CA Datacom/AD 15.0

Document ID : KB000004477
Last Modified Date : 14/02/2018
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Issue:

Unable to create a new deployment for CA DATACOM/AD 15.0. When you get to the second 'Select Product' the check boxes for the products are not selectable and you cannot proceed beyond this page because the SAVE, NEXT, BACK and DEPLOY buttons are greyed out. Only active buttons are HELP and CANCEL. 

 

 

 

Cause:

Datacom\AD 15.0 Packaging was done to work with CSM 6.0. Deployment creation will not work with CSM 5.1.

 

Resolution:

We strongly suggest upgrading to CSM 6.0 as there may have been a Datacom Packaging change that was done at 15.0 to work with CSM 6.0 and will not work with CSM 5.1. Because CSM 5.1 has announced EOS for September 30, 2017 this will not be corrected in the back leveled release. 

 

Additional Information:
End of Support for CA CSM 5.1 effective September 30, 2017