Cannot configure probes on secondary hub

Document ID : KB000044248
Last Modified Date : 21/02/2019
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Issue:
When attempting to configure probes on a secondary (remote) hub connected via a hub tunnel, a MONS-002 error occurs similar to the following:

MONS-002 error dialogue

 

Environment:
On all hubs:
UIM version: 8.4
ppm: 3.3
baseline_engine: 2.71
hub: 7.8
robot:  7.8
mpse: 1.72

 
Cause:
The mpse probe should only be installed on the primary hub.  Having this probe installed and activated on all hubs in the UIM environment was causing the MONS-002 errors when attempting to configure probes on the remote hubs.
 
Resolution:
Delete the mpse probe from all hubs except for the primary hub.