Cannot check out privileged account with break glass

Document ID : KB000005917
Last Modified Date : 14/02/2018
Show Technical Document Details
Issue:

Cannot check out privileged account with break glass and the following error is received in the ENTM:

Error: [Break Glass Privileged Account Check out] Cannot check out privileged account: <account> since its password was never initialized.

 

Resolution:

Checked out and checked in the account normally and then it should work fine with break glass.