Cannot access UC4 WebInterface via Tomcat 6.0

Document ID : KB000090375
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Cannot access UC4 WebInterface via Tomcat 6.0
Resolution:
Detailed Description and Symptoms
After installing Automic Webinterface on Tomcat 6.0 unable to access WebInterface from external location (works from server Tomcat is installed on).

Investigation
Internet Explorer message-

Internet Explorer cannot display the webpage

Solution
Make sure Windows Firewall is disabled on the Tomcat server