Can WebServices Agent be used to create Incidents

Document ID : KB000112415
Last Modified Date : 29/08/2018
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Question:
Can the Web Services agent be used to generate an Incident in an Incident Management tool to report on job failures and various AutoSys related events (shutdown, abnormal failure, etc) via a REST call?
Answer:
WebServices agent cannot be used to create an incident in an Incident Management tool. One should look into utilizing SNMP traps to create an incident in whatever Incident Management system is in use in the environment.