Attempting to run the Update Product Release Task for product:
CA DISK BACKUP AND RESTORE FOR Z/OS - MVS 12.5,
fails with the following messages:
21859 - Getting Product/Release Information -
Request is to get release: 12.5
for product: CA Disk Backup and Restore for z/OS - MVS
using site IDs: 999999,999999
Log in to CA Support Online and verify that the product CA DISK BACKUP AND RESTORE FOR Z/OS - MVS at release 12.5 is available for download under at least one of the following site IDs: 663705,918841
If the product is available on CA Support Online, run 'Update Complete Product List' from the Products tab to refresh relations between the site IDs and the products.
If the problem persists, contact CA Support.
We ran the Update Complete Product LIst Task to refresh the relations between the site id and products, but the problem persists.