Can not start agent from interface directly

Document ID : KB000094864
Last Modified Date : 12/06/2018
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Question:
I tried to set up Agent attributes from interface, it worked fine when tried to stop it, when started it, I got "u000033334 service manager responds with "instead of the expected 'UC4QA' But I didn't set up "Phrase as UC4QA" under attributes". Please help me in this case.
Answer:
You can use Service management dialog to manage your agent. Please refer to this document for further information:
https://docs.automic.com/documentation/webhelp/english/AWA/12.1/DOCU/12.1/AWA%20Guides/help.htm#AE_AWA_Source/Administration/ServiceManager_DialogProgram.htm%3FTocPath%3DAdministration%2520Guide%7CAdministering%2520the%2520Automation%2520Engine%7CServiceManager%7C_____2