Can not display all partnerships in AdminUI. Missing one partnership.

Document ID : KB000030454
Last Modified Date : 14/02/2018
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Problem:

When displaying the Partnership list in the AdminUI, one partnership is missing.

On other PS all partnerships are showing correctly even if they are pointing to the same policy store.

 

Solution:

Part of the debugging process was to do an XPSExport on both working and not working policy server and check the differences. Running the XPSExport on the failing was leading to an error :

(FATAL) : [sm-xpsxps-05100] Unable to read attribute CA.SM::AgentInstance.TrustedHostLink[0] of object CA.SM::AgentInstance@PSXXX
(FATAL) : [sm-xpsxps-04840] Backup failed.

> Agent instances are part of the agent discovery feature and removing Agent instance (Using XPSExplorer) solved problem of XPSExport and also the problem of Partnership list in the AdminUI.

 

Preventative Measure:

If Policy Server version <   R12.52SP1: Upgrade to R12.52SP1 or higher.

If Policy Server version >= R12.52SP1: Disable Agent Discovery feature(this option is available from R12.52SP1) from XPSConfig until a fix is released.