Can not attach Files to a discussion if the file extensions are specified in the System Options

Document ID : KB000072288
Last Modified Date : 28/02/2018
Show Technical Document Details
Issue:
Can not attach Files to a discussion if the file extensions are specified in the System Options.

Steps to Reproduce:
  1. Go to Admin side. System Options. 
  2. For 'Authorized File Extensions' enter: ppt, doc, pdf, xls, txt, docx, xlsx, pptx, zip, png, bmp, tif, jpeg, gif, dif, jpg, vsd, mpp, html, htm, msg, csv, swf, pptm, docm, docxm, xlsm, rtf.
  3. Click on save.
  4. Open a Program or a Project. Add some Team - Participants. Make a Participant the Collaboration Manager 
  5. Go to Collaboration Tab and from drop down select 'Discussion' 
  6. Click on New. Enter Topic Name. Click on Submit.
  7. Click on the Topic you just created.
  8. Click on New. 
  9. Enter Subject, Message Text. 
  10. In ‘Attach a Document’ click on Browse and select any file with extension docx or msg or with any extension that is in the System Options. 
  11. Click on Save and Return.
Expected Result: You should not get any error because the file extension was specified in system options

Actual Result: Error The action could not be completed because the file that is being attached has an extension that is not allowed: msg. The accepted file extensions are: ppt,doc,pdf,xls,txt,docx,xlsx,pptx,zip,png,bmp,tif,jpeg,gif,dif,jpg,vsd,mpp,html,htm,msg,csv,swf,pptm,docm,docxm,xlsm,rtf.
Environment:
CA PPM 14.2, 14.3
Cause:
Due to defect CLRT-80289.
Resolution:
The issue has been been resolved in CA PPM 15.x releases.