Can Maileater access a folder under the inbox to retrieve emails?

Document ID : KB000077064
Last Modified Date : 11/04/2018
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Question:
Can Maileater access a folder under the inbox to retrieve emails?
Environment:
CA Service Desk Manager:Release:14.1 
CA Service Desk Manager:Release:17.0 
Answer:
No, unfortunately at the current time, maileater can only access the base "inbox" level of a given mailbox and cannot drill down into folders under that base mailbox.