Can I share or transfer my Agile Designer license?

Document ID : KB000045581
Last Modified Date : 14/02/2018
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Introduction: 

CA Agile Requirements Designer (ARD) uses a 3rd party licensing product from Wibu Systems called CodeMeter. 
You can read more about the licensing system here: http://www.wibu.com/us/codemeter.html 

Question: 

Can I share, transfer, or re-assign my Agile Designer license?

Environment:  

CA Agile Requirements Designer (ARD)- Agile Designer
All product releases.

Answer: 

No, you cannot share, transfer, or re-assign offline Agile Designer licenses. However, online licenses can be shared if the quantity is more than zero while generating the license. 

The offline ARD licenses are very much tied to the machine they were created for. Since this is a 3rd party licensing system, we do not know what all the license is tied to within the machine. This is proprietary information that we have not been able to receive from Wibu Systems. We know that if the IP address of the machine changes, the license will become invalid. This is why you cannot move your license from one machine to another. You will need to request and apply a new license. 

If you would like a new license, you can follow either of the directions below to request and apply one:

If on this new machine you are activating a license for the first time, you may need to import your license containers first.

If you are experiencing any error messages after applying the license, we first recommend searching our knowledge base for said error message. 

If you have any questions about your licensing contract, please reach out to your CA Account Manager or call 1-800-225-5224.

Additional Information:

If you experience any further licensing issues, please open a support case on https://support.ca.com/irj/portal/newhome or call 1-800-225-5224.