Can I opt out of receiving the new "item number is xxxx" text string that is added to email notifications?

Document ID : KB000005088
Last Modified Date : 14/02/2018
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Issue:

- NM CALLING - This is item number 1050 - SYSA VOIPAGE V 9194141254 DPACICS1 JCLERROR BILL_BOGGS PNL 9195054140 


Can i opt out of getting the "item number1050" message when i send an email notification?

It is messing with the parsing on my email server for auto ticketing.. 

Cant find option to discontinue message item number inclusion. 

Cause:

This "item number xxxx" text was added to some of the REXX programs that we distribute with the product which are called by the NMFIND rexx program when you send a notification of some kind (page, email, etc). 

Resolution:

Because you are trying to send an email notification, to remove this text for a notification, you would need to modify your %AP_HOME%\Distrib\NMMAIL.REX program to remove the code that inserts this text string into the notification, and then place the edited copy of NMMAIL.REX in your %AP_SITE%\MyFiles\Rexx directory to override the one we distribute and store in %AP_HOME%\Distrib. 

Alternatively, you can modify your parsing solution on the email-server so that it recognizes and processes this text as part of the notification.