Can I make any changes on the Operating System (OS) level such as updates, Security patches, Service Packs or patches to the servers where CA Spectrum is currently running on?

Document ID : KB000012032
Last Modified Date : 14/02/2018
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Question:

Can I make any changes on the Operating System (OS) level such as updates, Security patches, Service Packs or patches to the servers where CA Spectrum is currently running on?

Environment:
All
Answer:

Any changes made to the OS (to include any types of patches or updates) should be first tested in a lab environment, which mirrors the production environment as closely as possible.  Once a successful evaluation of the patches has been made, without noticing any problems, to the functioning of the CA Spectrum product, then the changes can be rolled out to production.

 

We also do not recommend to install any additional software on the same server that CA Spectrum and OneClick are installed on.