Web Viewer 11.5 Installing on Windows 2008 or 2012 with IIS7/ IIS8

Document ID : KB000017989
Last Modified Date : 18/04/2019
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Issue:

Can CA Output Management Web Viewer 11.5 be installed on Windows Server 2008 or Windows Server 2012?

 

 

 

Environment:
MS Windows Server 2008
MS Windows Server 2012
MS Windows Server 2016
Cause:



 
Resolution:
Web Viewer 11.5 will install and run on either WINDOWS Server 2008 or 2012, but you must carefully follow the instructions in these informational apars
Additional Information:
CA Output Management Web viewer 11.5 - Installing an Updated Version of CA CAICCI-PC 
cannot install on Win2012R2 because IISRoot missing

NOTE: Web Viewer 11.5 cannot run or install on Windows Server 2016.  You will need to upgrade to Web Viewer 12.1.  How to prepare for Installation for CA Output Management Web Viewer 12.1