CADB2 Solutions R20 install <> SMPE internet retrieval service question

Document ID : KB000097351
Last Modified Date : 07/06/2018
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Introduction:
i just installed CADB2 R20 and have questions about behaviour of CAs SMPE Internet retrieval Service.

why was SO01396 not downloaded on smpe_internet_retrieval_service agains this new R20 SMPE-CSI
Question:
i just installed CADB2 R20 and have questions about behaviour of CAs SMPE Internet retrieval Service.
1.) I downloaded CADB2 R20 INC00 from CA-Homepage
2.) Followed install instructions and here in course of also did a base install of R20 (smpe apply) see: smpe_apply_r20_base.trs
3.) after base was installed, i did a smpe_internet_retrieval_service agains this new R20 SMPE-CSI see: smpe_CA_internet_retrieval_service.trs
i was looking for PTF SO01396, but did nor find it on SMPE-CSI after 3.)
This PTF had not been downloaded.
4.) I did a ftp against CAs CADB2 ftp FTP.CA.COM pub/db2hyper/D20/D20-PTFPKG/
SO01396 is present.
So question, why was SO01396 not downloaded on smpe_internet_retrieval_service agains this new R20 SMPE-CSI ??  
Environment:
z/os DB2
Answer:
Your Job RECEIVE ORDER( ORDERSERVER(ORDSRVR) CLIENT(MYCLIENT) CONTENT(RECOMMENDED) /* TRANSFERONLY */ ). Requested only recommended PTFS.
Recommended PTF's are those with a CA RS reference and SO01396 did not have that when you ran your job.
So although HOLD Data was gathered the actual PTF was not.
If you had requested CONTENT ALL then you would have received all the PTF's.