CABI summary dashboards are very slow to load

Document ID : KB000118729
Last Modified Date : 31/10/2018
Show Technical Document Details
Issue:
Launching the CABI summary dashboards in the UMP is very slow when the browser does not have external internet access.
Cause:
The CABI portlet in UMP loads a header.jsp file
C:\Program Files (x86)\Nimsoft\probes\service\wasp\webapps\cabi\includes\header.jsp

This file contains a reference to fonts.googleapis.com. 
<link href="https://fonts.googleapis.com/css?family=Noto+Sans" rel="stylesheet">

This causes the browser to wait for this connection and only continues once it has timed out. 
Resolution:
Comment out this line in the header.jsp 
 
<!--
<link href="https://fonts.googleapis.com/css?family=Noto+Sans" rel="stylesheet">
-->

This stops the browser from attempting to contact fonts.googleapis.com and removes the delay