CABI JasperReports Server Installation Failed with CA_JASPER_INSTALLED_ALREADY error

Document ID : KB000009878
Last Modified Date : 14/02/2018
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Introduction:

I have failed JasperReports Server installation due to "CreateProcess error=206, The filename or extension is too long". TEC1115546 gives the solution to this first error, but then when I run the install script again I got DB_ALREADY_EXIST error. TEC1584173 gives the solution to DB_ALREADY_EXIST error. However, running the install script still causes CA_JASPER_INSTALLED_ALREADY error.

Install log shows the following message:

[2016-12-14 18:35:26,709] ERROR [InstallerLog] [readerrorlog:291] - 16006: CA_JASPER_INSTALLED_ALREADY
[2016-12-14 18:35:26,725] INFO  [InstallerLog] [filedelete:262] - CAJaspersoftAppserverLogFile.txtfile deleted
[2016-12-14 18:35:26,725] INFO  [InstallerLog] [main:227] - Validating the Jasper and CA samples flags
[2016-12-14 18:35:26,725] INFO  [InstallerLog] [validateDefaultDB:31] - User wants to import Jasper Samples
[2016-12-14 18:35:26,725] INFO  [InstallerLog] [validateSamples:20] - User wants to import CA Samples
[2016-12-14 18:35:26,725] INFO  [InstallerLog] [main:237] - Setting the default values for sugarcrm database and foodmart database if not provided by user

BUILD FAILED

C:\Media\JasperSoft_6.1_Windows\ca_install\build.xml:131: Preinstall check failed
at org.apache.tools.ant.taskdefs.Exit.execute(Exit.java:164)
at org.apache.tools.ant.UnknownElement.execute(UnknownElement.java:292)
at sun.reflect.GeneratedMethodAccessor4.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at org.apache.tools.ant.dispatch.DispatchUtils.execute(DispatchUtils.java:106)
at org.apache.tools.ant.Task.perform(Task.java:348)
at org.apache.tools.ant.taskdefs.Sequential.execute(Sequential.java:68)
at net.sf.antcontrib.logic.IfTask.execute(IfTask.java:197)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at org.apache.tools.ant.dispatch.DispatchUtils.execute(DispatchUtils.java:106)
at org.apache.tools.ant.TaskAdapter.execute(TaskAdapter.java:154)
at org.apache.tools.ant.UnknownElement.execute(UnknownElement.java:292)
at sun.reflect.GeneratedMethodAccessor4.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at org.apache.tools.ant.dispatch.DispatchUtils.execute(DispatchUtils.java:106)
at org.apache.tools.ant.Task.perform(Task.java:348)
at org.apache.tools.ant.Target.execute(Target.java:435)
at org.apache.tools.ant.Target.performTasks(Target.java:456)
at org.apache.tools.ant.Project.executeSortedTargets(Project.java:1393)
at org.apache.tools.ant.Project.executeTarget(Project.java:1364)
at org.apache.tools.ant.helper.DefaultExecutor.executeTargets(DefaultExecutor.java:41)
at org.apache.tools.ant.Project.executeTargets(Project.java:1248)
at org.apache.tools.ant.Main.runBuild(Main.java:851)
at org.apache.tools.ant.Main.startAnt(Main.java:235)
at org.apache.tools.ant.launch.Launcher.run(Launcher.java:280)
at org.apache.tools.ant.launch.Launcher.main(Launcher.java:109)

 

 

Environment:
CA Business Intelligence JasperReports Server 6.1.0 on Windows
Instructions:

To workaround this issue you can uninstall and reinstall Tomcat. After that rerun the JasperReports install script again.