CABI Jasper 6.3.0 Install stuck at 13%, unable to select the DB (MS SQL)

Document ID : KB000008165
Last Modified Date : 14/02/2018
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Issue:

 CABI Jasper 6.3.0 Install stuck at 13%, unable to select the DB (MS SQL)

 

 

Environment:
CA Spectrum 10.2WindowsCABI JasperReports Server 6.3.0
Cause:

Unsupported database was updated.

 

Resolution:

Use a supported database (i.e MS SQL 2012/2014)

Additional Information:

Prerequisite for CABI JasperReports Server 6.3.0

https://docops.ca.com/ca-business-intelligence/6-3-0/en/release-information/system-requirements