CABI integration fails with UIM on Oracle

Document ID : KB000092945
Last Modified Date : 01/05/2018
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Issue:
  • dashboards fail in jasper server with 
 
An unexplained errror has occured and the operation failed"
  • cabi external probe deployed to primary hub \ ump server 
  • dashboards were in archive prior to deploying cabi_external probe 
  • cabi_url correctly defined in probe 
  • probe successfully uploads dashboards to cabi 
  • jndi datasource jdbc/uim fails to test successfully 
  • on examination the context.xml file does not have an entry for jdbc/uim 

 
Environment:
All Windows env 
UIM 8.51 
Oracle DB 
cabi_external 3.20 

external CABI with postgres db 

jasperserver installed and superuser can login 
Cause:
Resolution:
  • rebuilt the external cabi server without robot
  • deployed cabi_external to another robot
Additional Information:
  • If you need to monitor the external cabi server then use a remote probe such as RSP